From owner-kxt@info.com Tue Feb 02 09:27:53 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 107jc7-0007bv-00 for kxt-outgoing@info.com; Tue, 2 Feb 1999 09:27:51 -0800 From: Ansatel@aol.com Message-ID: <6d1fac5b.36b733ec@aol.com> Date: Tue, 2 Feb 1999 12:20:44 EST To: afps@netsync.net, kxt@info.com Mime-Version: 1.0 Subject: Re: KX-T: Extension paging Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7bit X-Mailer: AOL 4.0 for Windows 95 sub 205 Sender: owner-kxt@info.com Precedence: bulk This feature is only on the new Dash 3 units Wayne Ansatel@aol.com ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Tue Feb 02 15:42:04 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 107pSE-0007es-00 for kxt-outgoing@info.com; Tue, 2 Feb 1999 15:42:02 -0800 Message-ID: <005101be4f05$7bcb1490$b845dcd1@vmware.com> From: "Sam Leffler" To: Subject: KX-T: programming a -3 switch? Date: Tue, 2 Feb 1999 15:40:56 -0800 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 5.00.0810.800 X-MimeOLE: Produced By Microsoft MimeOLE V5.00.0810.800 Sender: owner-kxt@info.com Precedence: bulk Is there a -3 version of the E1232 programming software? I've got a version that works with my -1 KSU but it doesn't seem to talk to a KXTD1232-3 (connecting results in a "Cannot connect" error). The documentation seems to say you can program the switch w/ just a terminal emulator but I tried connecting w/ Hyperterminal at 9600/8n1 and didn't see anything on the port. Sam ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Tue Feb 02 16:11:34 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 107pum-0007fK-00 for kxt-outgoing@info.com; Tue, 2 Feb 1999 16:11:32 -0800 Message-Id: <3.0.5.32.19990202191206.0079d7c0@wcnet.org> X-Sender: cnavarro@wcnet.org X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.5 (32) Date: Tue, 02 Feb 1999 19:12:06 -0500 To: "Sam Leffler" From: Carl Navarro Subject: Re: KX-T: programming a -3 switch? Cc: kxt@info.com In-Reply-To: <005101be4f05$7bcb1490$b845dcd1@vmware.com> Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-kxt@info.com Precedence: bulk At 03:40 PM 2/2/99 -0800, you wrote: >Is there a -3 version of the E1232 programming software? I've got a version >that works with my -1 KSU but it doesn't seem to talk to a KXTD1232-3 (connecting >results in a "Cannot connect" error). The documentation seems to say you >can program the switch w/ just a terminal emulator but I tried connecting w/ >Hyperterminal at 9600/8n1 and didn't see anything on the port. Yawn, Did you get yours in the mail? If not, try the Pana BBS. Carl Navarro ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Tue Feb 02 18:54:44 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 107sSg-0007gK-00 for kxt-outgoing@info.com; Tue, 2 Feb 1999 18:54:42 -0800 From: Brian G Barry Subject: KX-T: voice mail answering co lines To: kxt@info.com Message-Id: Date: Tue, 2 Feb 1999 18:54:40 -0800 Sender: owner-kxt@info.com Precedence: bulk with a kxtd-816 D-Pits and kxtv75 I would like the voice mail to pick up the co lines on the 6th ring in day mode and and on the 3rd ring in night mode. I understand that in d-pits what ever you program the intersept timer for makes the voice mail pick up on that ring, day & night. is this true? ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Tue Feb 02 22:29:44 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 107vok-0007jD-00 for kxt-outgoing@info.com; Tue, 2 Feb 1999 22:29:42 -0800 From: B.Nikolaev Subject: KX-T: KX-T9350B To: kxt@info.com Message-Id: Date: Tue, 2 Feb 1999 22:29:39 -0800 Sender: owner-kxt@info.com Precedence: bulk I have problem of my telephone . Do you have shematic of basic station Panasonic KX-T9350B? ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Tue Feb 02 22:34:52 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 107vti-0007jW-00 for kxt-outgoing@info.com; Tue, 2 Feb 1999 22:34:50 -0800 Message-ID: <004701be4f3f$c939e0a0$1d479ad1@main> From: "Charles Patterson" To: "kxt info post" Subject: KX-T: TVS prompt- how to remove... Date: Wed, 3 Feb 1999 01:38:13 -0500 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0044_01BE4F15.DDDE6640" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.2106.4 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.2106.4 Sender: owner-kxt@info.com Precedence: bulk This is a multi-part message in MIME format. ------=_NextPart_000_0044_01BE4F15.DDDE6640 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I know I've done this but I can't remember how. The customer wants to get rid of some of the prompts When reaching an extension that does not answer, it says: "sorry, no one is available to answer the call, to leave a message press = 1..." press 1, then it plays their recorded message can that be removed? (I know the actual prompt can be erased, I'm hoping = to find a setting that could turn it off.) With dpits, I think if you have your ext forwarded b/na to voicemail you = will skip that prompt, but what about with an analog system (616)? charles=20 -------------------------------------------------------------------------= ------- Charles Patterson communications@csi.com Global Communications Tarrytown, NY http://ourworld.compuserve.com/homepages/communications ------=_NextPart_000_0044_01BE4F15.DDDE6640 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
I know I've done this but I can't = remember=20 how.
 
The customer wants to get rid of = some of the=20 prompts
When reaching an extension that does = not answer,=20 it says:
"sorry, no one is available to = answer the=20 call, to leave a message press 1..."
press 1, then it plays their = recorded=20 message
 
can that be removed? (I know the = actual prompt=20 can be erased, I'm hoping to find a setting that could turn it=20 off.)
With dpits, I think if you have your = ext=20 forwarded b/na to voicemail you will skip that prompt, but what about = with an=20 analog system (616)?
 
charles
Charles = Patterson
communications@csi.com
Glob= al=20 Communications
Tarrytown, NY
http://o= urworld.compuserve.com/homepages/communications
------=_NextPart_000_0044_01BE4F15.DDDE6640-- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 05:23:07 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 1082Gn-0007TU-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 05:23:05 -0800 Message-ID: <001e01be4f77$a3f81680$ba7d2399@default> From: "Jim Marks" To: "Sam Leffler" , "Carl Navarro" Cc: Subject: Re: KX-T: programming a -3 switch? Date: Wed, 3 Feb 1999 08:17:34 -0500 X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.2106.4 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.2106.4 Sender: owner-kxt@info.com Precedence: bulk Carl the Pana. BBS is down for another week, Do not use the new .40 software they sent you on -1 or early versions. Mine corrupted the programming ( ext numbers) on 2 KSUs. Technical emailed me the new replacement a .42 version. I will forward the email to you. Jim -----Original Message----- From: Carl Navarro To: Sam Leffler Cc: kxt@info.com Date: Tuesday, February 02, 1999 7:17 PM Subject: Re: KX-T: programming a -3 switch? :At 03:40 PM 2/2/99 -0800, you wrote: :>Is there a -3 version of the E1232 programming software? I've got a version :>that works with my -1 KSU but it doesn't seem to talk to a KXTD1232-3 :(connecting :>results in a "Cannot connect" error). The documentation seems to say you :>can program the switch w/ just a terminal emulator but I tried connecting w/ :>Hyperterminal at 9600/8n1 and didn't see anything on the port. : :Yawn, : :Did you get yours in the mail? If not, try the Pana BBS. : :Carl Navarro : : : : ******************************************************** : * To unsubscribe, e-mail kxt-request@info.com * : * The KXT-Digest Home Page: http://www.info.com/kxt/ * : ******************************************************** : ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 08:19:48 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 10851m-0007Ub-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 08:19:46 -0800 Message-ID: <36B87521.376C2D2B@uniserve.com> Date: Wed, 03 Feb 1999 08:11:13 -0800 From: Erling Lassesen Reply-To: adtech@uniserve.com X-Mailer: Mozilla 4.5 [en] (Win98; U) X-Accept-Language: en MIME-Version: 1.0 To: Brian G Barry CC: kxt@info.com Subject: Re: KX-T: voice mail answering co lines References: Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Sender: owner-kxt@info.com Precedence: bulk Brian G Barry wrote: > with a kxtd-816 D-Pits and kxtv75 I would like the voice mail to pick up the co lines on the 6th ring in day mode and and on the 3rd ring in night mode. I understand that in d-pits what ever you program the intersept timer for makes the voice mail pick up on that ring, day & night. > is this true? > This is true. Intercept Ringing is the same day or night. I would caution against delaying until the6th ring in the day mode. Many people hangup after the 3rd or fourth ring. Better to allow 3 rings day and night. ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 08:22:32 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 10854P-0007Uu-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 08:22:29 -0800 Message-ID: <36B875CB.CD6DBF92@uniserve.com> Date: Wed, 03 Feb 1999 08:14:03 -0800 From: Erling Lassesen Reply-To: adtech@uniserve.com X-Mailer: Mozilla 4.5 [en] (Win98; U) X-Accept-Language: en MIME-Version: 1.0 To: Charles Patterson CC: kxt info post Subject: Re: KX-T: TVS prompt- how to remove... References: <004701be4f3f$c939e0a0$1d479ad1@main> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Sender: owner-kxt@info.com Precedence: bulk Charles Patterson wrote: > I know I've done this but I can't remember how. The customer wants to > get rid of some of the promptsWhen reaching an extension that does not > answer, it says:"sorry, no one is available to answer the call, to > leave a message press 1..."press 1, then it plays their recorded > message can that be removed? (I know the actual prompt can be erased, > I'm hoping to find a setting that could turn it off.)With dpits, I > think if you have your ext forwarded b/na to voicemail you will skip > that prompt, but what about with an analog system (616)? charles Call forward the extension to Voice Mail (usually 165) for Busy/No Answer. Be sure the user has his greeting(s) recorded. In this case (unless you played with timers), the caller will receive a greeting rather than the canned speech. ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 09:08:39 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 1085n3-0007VP-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 09:08:37 -0800 Message-ID: <002101be4f97$225c8fa0$eb7d2399@default> From: "Jim Marks" To: "Carl Navarro" Cc: Subject: KX-T: Re:Programming Date: Wed, 3 Feb 1999 12:03:33 -0500 X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.2106.4 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.2106.4 Sender: owner-kxt@info.com Precedence: bulk Carl, That file was sent only to you, we have spoken on the phone and I know you are certified the same as me. I was at a new product (7400 & -3 SW )meeting w/ pana reps. and salespeople yesterday morning and the primary new thing of interest that they say they are working on is a 2 port Flash ram mail unit @ 1/2 the tvs75 cost. Non d-pits but will still have live CS and 2 way rec. Also some of the 200s are already 12 port units but it won't be official until they print a -1 on the part number. If I remember correctly you are not a big tvs user because of the price? Jim ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 09:24:54 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 10862m-0007Vq-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 09:24:52 -0800 Message-ID: <003f01be4f99$306887a0$0301a8c0@Rafa.mpsnet.com.mx> From: "Rafael G. Figueroa Mendez" To: "Brian G Barry" , Subject: RE: KX-T: voice mail answering co lines Date: Wed, 3 Feb 1999 11:18:07 -0600 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.3155.0 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3155.0 Sender: owner-kxt@info.com Precedence: bulk In the voice mail programming "Program - Port Service - Port X - Day Menu" (see page 4-37) you have the following option Delayed Answer Time (0-60 sec) ----------- 0 sec (default) you can assign in Day mode and Night mode to answer at different rings (one ring is 5 seconds) -----Mensaje original----- De: Brian G Barry Para: kxt@info.com Fecha: Martes, 02 de Febrero de 1999 09:03 p.m. Asunto: KX-T: voice mail answering co lines >with a kxtd-816 D-Pits and kxtv75 I would like the voice mail to pick up the co lines on the 6th ring in day mode and and on the 3rd ring in night mode. I understand that in d-pits what ever you program the intersept timer for makes the voice mail pick up on that ring, day & night. >is this true? > > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 10:28:10 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108720-0007WS-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 10:28:08 -0800 Message-ID: <006801be4fa3$4724a500$1e60fea9@mmarcus.cyburban.com> From: "Michael N. Marcus" To: "Jim Marks" Cc: "kxt digest" Subject: Re: KX-T: Re:Programming Date: Wed, 3 Feb 1999 13:30:26 -0500 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0065_01BE4F79.5BA798E0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.3110.1 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3 Sender: owner-kxt@info.com Precedence: bulk This is a multi-part message in MIME format. ------=_NextPart_000_0065_01BE4F79.5BA798E0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable -----Original Message----- From: Jim Marks To: Carl Navarro Cc: kxt@info.com Date: Wednesday, February 03, 1999 12:13 PM Subject: KX-T: Re:Programming =20 =20 Also some of the 200s are already 12 port units but it won't be official until they print a -1 on the part number I've been told that all 200s shipped since November are 12-port = ready. Michael N. Marcus AbleComm, Inc. www.ablecomm.com Connect! e-magazine, www.connect-9.com ------=_NextPart_000_0065_01BE4F79.5BA798E0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
 
-----Original = Message-----
From:=20 Jim Marks <jimmarks@email.msn.com>
= To:=20 Carl Navarro <cnavarro@wcnet.org>
Cc: = kxt@info.com <kxt@info.com>
Date: = Wednesday,=20 February 03, 1999 12:13 PM
Subject: KX-T:=20 Re:Programming

Also some of the 200s are already = 12 port=20 units but it won't
be official until they print a -1 on the part=20 number I've been told that all 200s = shipped=20 since November are 12-port ready. Michael N. Marcus AbleComm, Inc.  www.ablecomm.com Connect! e-magazine, www.connect-9.com   ------=_NextPart_000_0065_01BE4F79.5BA798E0-- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 11:04:02 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 1087ai-0007Wz-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 11:04:00 -0800 Reply-To: To: "'Jim Marks'" , "'Sam Leffler'" , "'Carl Navarro'" Cc: Subject: RE: KX-T: programming a -3 switch? Date: Wed, 3 Feb 1999 19:50:26 +0100 Message-ID: <50E6C30B09D1D0119A9300A0C9190158067880@unknown.windos2.be> MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook 8.5, Build 4.71.2173.0 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3 Importance: Normal Disposition-Notification-To: "jan" In-Reply-To: <50E6C30B09D1D0119A9300A0C9190158066084@unknown.windos2.be> From: jan@myriade.be Sender: owner-kxt@info.com Precedence: bulk Where can one find the PANA BBS , don't they have an FTP site ? Met vriendelijke groeten, Kind regards Jan Meeremans Myriade NV Drongenstationstraat 59-61 9031 Drongen Belgium tel: +32-9-2266029 fax: +32-9-2266084 -----Original Message----- From: owner-kxt@info.com [mailto:owner-kxt@info.com]On Behalf Of Jim Marks Sent: woensdag 3 februari 1999 14:18 To: Sam Leffler; Carl Navarro Cc: kxt@info.com Subject: Re: KX-T: programming a -3 switch? Carl the Pana. BBS is down for another week, Do not use the new .40 software they sent you on -1 or early versions. Mine corrupted the programming ( ext numbers) on 2 KSUs. Technical emailed me the new replacement a .42 version. I will forward the email to you. Jim -----Original Message----- From: Carl Navarro To: Sam Leffler Cc: kxt@info.com Date: Tuesday, February 02, 1999 7:17 PM Subject: Re: KX-T: programming a -3 switch? :At 03:40 PM 2/2/99 -0800, you wrote: :>Is there a -3 version of the E1232 programming software? I've got a version :>that works with my -1 KSU but it doesn't seem to talk to a KXTD1232-3 :(connecting :>results in a "Cannot connect" error). The documentation seems to say you :>can program the switch w/ just a terminal emulator but I tried connecting w/ :>Hyperterminal at 9600/8n1 and didn't see anything on the port. : :Yawn, : :Did you get yours in the mail? If not, try the Pana BBS. : :Carl Navarro : : : : ******************************************************** : * To unsubscribe, e-mail kxt-request@info.com * : * The KXT-Digest Home Page: http://www.info.com/kxt/ * : ******************************************************** : ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 11:36:06 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 10885k-0007XQ-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 11:36:04 -0800 From: "Dmitry Nikiforov" To: "Sam Leffler" Cc: Subject: KX-T: =?koi8-r?B?79TXxdQ6IEtYLVQ6IHByb2dyYW1taW5nIGEgLTMgc3dpdGNoPw==?= Date: Wed, 3 Feb 1999 22:08:17 +0300 Message-ID: <01be4fa8$8e9545c0$LocalHost@dnikifor> MIME-Version: 1.0 Content-Type: text/plain; charset="koi8-r" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.71.1712.3 X-MimeOLE: Produced By Microsoft MimeOLE V4.71.1712.3 Sender: owner-kxt@info.com Precedence: bulk Please, go to http://metaservice.hypermart.net/engdemo.html and download full description of our software. If you'll be interesting in it, I'll be ready to contact. Best rgrds, Dmitry Nikiforov mailto: admin@metaservice.hypermart.net http://metaservice.msksite.com >Is there a -3 version of the E1232 programming software? I've got a version >that works with my -1 KSU but it doesn't seem to talk to a KXTD1232-3 (connecting >results in a "Cannot connect" error). The documentation seems to say you >can program the switch w/ just a terminal emulator but I tried connecting w/ >Hyperterminal at 9600/8n1 and didn't see anything on the port. > > Sam > > > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Wed Feb 03 17:01:10 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108DAK-0007ZZ-00 for kxt-outgoing@info.com; Wed, 3 Feb 1999 17:01:08 -0800 Message-ID: <001101be4fda$4d7aa260$66509ad1@main> From: "Charles Patterson" To: "Jim Marks" , "Carl Navarro" , "Sam Leffler" Cc: Subject: Re: Re: KX-T: programming a -3 switch? Date: Wed, 3 Feb 1999 20:04:14 -0500 MIME-Version: 1.0 Content-Type: text/plain; charset="utf-7" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.2106.4 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.2106.4 Sender: owner-kxt@info.com Precedence: bulk Hmmm I hope they're quick in sending out new versions. I had trouble with two 816 systems. When I tried to reload updated programming the systems would crash in the middle of the upload, it finally went through but it took a few attempts (not to mention making me nervous). charles Charles Patterson communications+AEA-csi.com Global Communications Tarrytown, NY http://ourworld.compuserve.com/homepages/communications -----Original Message----- From: Jim Marks +ADw-jimmarks+AEA-email.msn.com+AD4- To: Carl Navarro +ADw-cnavarro+AEA-wcnet.org+AD4AOw- Sam Leffler +ADw-sam+AEA-vmware.com+AD4- Cc: kxt+AEA-info.com +ADw-kxt+AEA-info.com+AD4- Date: Wednesday, February 03, 1999 8:30 AM Subject: +ADw-Autofrwd+AD4-Re: KX-T: programming a -3 switch? +AD4-Sender: owner-kxt+AEA-info.com +AD4-Received: from sinden.info.com (sinden.info.com +AFs-198.51.175.35+AF0-) +AD4- by hil-img-7.compuserve.com (8.8.6/8.8.6/2.17) with ESMTP id IAA08694+ADs- +AD4- Wed, 3 Feb 1999 08:29:46 -0500 (EST) +AD4-Received: from bevo.info.com (+AFs-198.51.175.33+AF0- ident+AD0-exim) +AD4- by sinden.info.com with esmtp (Exim 2.02 +ACM-1) +AD4- id 1082Gt-0006T3-00+ADs- Wed, 3 Feb 1999 05:23:11 -0800 +AD4-Received: from majordom by bevo.info.com with local (Exim 2.02 +ACM-1) +AD4- id 1082Gn-0007TU-00 +AD4- for kxt-outgoing+AEA-info.com+ADs- Wed, 3 Feb 1999 05:23:05 -0800 +AD4-Message-ID: +ADw-001e01be4f77+ACQ-a3f81680+ACQ-ba7d2399+AEA-default+AD4- +AD4-From: +ACI-Jim Marks+ACI- +ADw-jimmarks+AEA-email.msn.com+AD4- +AD4-To: +ACI-Sam Leffler+ACI- +ADw-sam+AEA-vmware.com+AD4-, +ACI-Carl Navarro+ACI- +ADw-cnavarro+AEA-wcnet.org+AD4- +AD4-Cc: +ADw-kxt+AEA-info.com+AD4- +AD4-Subject: Re: KX-T: programming a -3 switch? +AD4-Date: Wed, 3 Feb 1999 08:17:34 -0500 +AD4-X-Priority: 3 +AD4-X-MSMail-Priority: Normal +AD4-X-Mailer: Microsoft Outlook Express 4.72.2106.4 +AD4-X-MimeOLE: Produced By Microsoft MimeOLE V4.72.2106.4 +AD4-Sender: owner-kxt+AEA-info.com +AD4-Precedence: bulk +AD4- +AD4-Carl the Pana. BBS is down for another week, Do not use the new .40 software +AD4-they sent you on -1 or early versions. Mine corrupted the programming ( ext +AD4-numbers) on 2 KSUs. Technical emailed me the new replacement a .42 version. +AD4-I will forward the email to you. Jim +AD4------Original Message----- +AD4-From: Carl Navarro +ADw-cnavarro+AEA-wcnet.org+AD4- +AD4-To: Sam Leffler +ADw-sam+AEA-vmware.com+AD4- +AD4-Cc: kxt+AEA-info.com +ADw-kxt+AEA-info.com+AD4- +AD4-Date: Tuesday, February 02, 1999 7:17 PM +AD4-Subject: Re: KX-T: programming a -3 switch? +AD4- +AD4- +AD4-:At 03:40 PM 2/2/99 -0800, you wrote: +AD4-:+AD4-Is there a -3 version of the E1232 programming software? I've got a +AD4-version +AD4-:+AD4-that works with my -1 KSU but it doesn't seem to talk to a KXTD1232-3 +AD4-:(connecting +AD4-:+AD4-results in a +ACI-Cannot connect+ACI- error). The documentation seems to say you +AD4-:+AD4-can program the switch w/ just a terminal emulator but I tried connecting +AD4-w/ +AD4-:+AD4-Hyperterminal at 9600/8n1 and didn't see anything on the port. +AD4-: +AD4-:Yawn, +AD4-: +AD4-:Did you get yours in the mail? If not, try the Pana BBS. +AD4-: +AD4-:Carl Navarro +AD4-: +AD4-: +AD4-: +AD4-: +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4-: +ACo- To unsubscribe, e-mail kxt-request+AEA-info.com +ACo- +AD4-: +ACo- The KXT-Digest Home Page: http://www.info.com/kxt/ +ACo- +AD4-: +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4-: +AD4- +AD4- +AD4- +AD4- +AD4- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4- +ACo- To unsubscribe, e-mail kxt-request+AEA-info.com +ACo- +AD4- +ACo- The KXT-Digest Home Page: http://www.info.com/kxt/ +ACo- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 08:32:40 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108Rhm-0007Ml-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 08:32:38 -0800 Message-Id: <3.0.5.32.19990204113309.007bf9e0@wcnet.org> X-Sender: cnavarro@wcnet.org X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.5 (32) Date: Thu, 04 Feb 1999 11:33:09 -0500 To: kxt@info.com From: Carl Navarro Subject: KX-T: Re: Panasonic Programming Software Me Too In-Reply-To: <8afa79c6.36b8a738@aol.com> Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-kxt@info.com Precedence: bulk At 02:44 PM 2/3/99 EST, you wrote: >Can you forward that to me as well??? > >Kris Guntzelman >Loveland Communications As I just found out, some of us on this list are Panasonic KXTD,DBS, or 336 certified dealers. Some of us even talk to each other via e-mail. BTW Gene, did the 503 parameter work? Until I'm told otherwise, Panasonic Installation manuals are allowed to be resold, Panasonic Software is not. That also covers "give,loan, etc". Carl Navarro ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 09:06:11 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108SED-0007NI-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 09:06:09 -0800 Date: Thu, 4 Feb 1999 11:05:54 -0600 (CST) From: "David V. Duccini" To: kxt@info.com Subject: KX-T: Panasonic's Draconian Policies In-Reply-To: <3.0.5.32.19990204113309.007bf9e0@wcnet.org> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > Until I'm told otherwise, Panasonic Installation manuals are allowed to > be resold, Panasonic Software is not. That also covers "give,loan, etc". Yeah this is what I mean about Draconian Policy. Nothing against you Carl, its just incredibly 1970's mentality on the part of Panasonic to not allow people to manage their own phone systems. And Panasonic, I know you're on this list too, you will suffer because of this. Try selling a piece of network gear (which is what the PBX's are becoming) but no management tools. You should have an open API, and allow people to develop for your switch. Look at the success of Linux. What the world could do for your switch.... I will liberate my switch one way or the other. With your help Panasonic or without it. Your protocol is so transparent with an RS-232 protocol analyzer.... ...and the risk to me if I don't figure it out? I'll buy someone else switch when I upgrade. -Duck ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 12:48:09 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108Vh1-0007Ol-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 12:48:07 -0800 Message-Id: <3.0.5.32.19990204203919.016fa580@panix.com> X-Sender: bschmitt@panix.com X-Mailer: QUALCOMM Windows Eudora Pro Version 3.0.5 (32) Date: Thu, 04 Feb 1999 20:39:19 +0100 To: kxt@info.com From: Bertel Schmitt Subject: Re: KX-T: Panasonic's Draconian Policies In-Reply-To: References: <3.0.5.32.19990204113309.007bf9e0@wcnet.org> Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-kxt@info.com Precedence: bulk At 11:05 AM 2/4/99 -0600, David V. Duccini wrote: >Yeah this is what I mean about Draconian Policy. Nothing against you >Carl, its just incredibly 1970's mentality on the part of Panasonic to not >allow people to manage their own phone systems. > >And Panasonic, I know you're on this list too, you will suffer because of >this. Try selling a piece of network gear (which is what the PBX's are >becoming) but no management tools. Right on and well said. The only reason I see that may prevent Panasonic from releasing their manuals and their software to the public is that they might expose themselves to lawsuits for mental anguish and pain and suffering caused by the written "documentation" and the antique clunker of a piece of software which reminds me of the state of the art shortly after I had finished hand soldering my Altair in the mid 70's. This stuff is an embarrassment and should be locked away. >I will liberate my switch one way or the other. With your help Panasonic >or without it. Your protocol is so transparent with an RS-232 protocol >analyzer.... You can spare yourself the effort (although it's an interesting exercise ..) The job has already been done - in Russia, with love. Your peace dividend at work: A mere $50 buys you a nice, Windows based piece of software written for the KX-TD 816,1232 and 308 (incl.'Dash 3' model). There is also another program that works for the KX-T123210. The latest software is available for a trial download at http://www.aha.ru/~akarpov/entry_e.htm A license costs a paltry $50. And the check doesn't go to a black hole in Russia, it goes to a 'merican address in Pittsburg, PA (actually, the Shareit clearinghouse). Wholeheartedly recommended. The best part: Oleg is eminently accessible. I had a problem when I migrated to NT 4.0 (which the software didn't expressly support) with a Rocketport multi serial adapter (which the software had trouble with). I reported the problem to Oleg, somewhere in Russia, and 4 days later he emailed me a new revision of the software which would work with COM58: if I would be so inclined. Great service, great product, great guy. I have no relation to him, I paid my own $50, this is an unsolicited statement. There's only one thing he's doing wrong: He should be all over this list and do some selling. Try his stuff and you'll never ever type in "1234" as the password again. And why reingeneer something you can buy for 50 bucks. BS ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 13:24:04 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108WFm-0007PI-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 13:24:02 -0800 Message-ID: <002501be5084$adde8860$23fe54c0@fastpc.imageman.com> From: "Larry Linde" To: Subject: Re: KX-T: Panasonic's Draconian Policies Date: Thu, 4 Feb 1999 15:23:58 -0600 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_0022_01BE5052.62D7C200" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.3110.5 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3 Sender: owner-kxt@info.com Precedence: bulk This is a multi-part message in MIME format. ------=_NextPart_000_0022_01BE5052.62D7C200 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit I agree this is a wonderful program, works well and is far easier to use than the std Panansonic pile of refuse. -----Original Message----- From: Bertel Schmitt To: kxt@info.com Date: Thursday, February 04, 1999 2:55 PM Subject: Re: KX-T: Panasonic's Draconian Policies >At 11:05 AM 2/4/99 -0600, David V. Duccini wrote: > >>Yeah this is what I mean about Draconian Policy. Nothing against you >>Carl, its just incredibly 1970's mentality on the part of Panasonic to not >>allow people to manage their own phone systems. >> >>And Panasonic, I know you're on this list too, you will suffer because of >>this. Try selling a piece of network gear (which is what the PBX's are >>becoming) but no management tools. > >Right on and well said. The only reason I see that may prevent Panasonic >from releasing their manuals and their software to the public is that they >might expose themselves to lawsuits for mental anguish and pain and >suffering caused by the written "documentation" and the antique clunker of >a piece of software which reminds me of the state of the art shortly after >I had finished hand soldering my Altair in the mid 70's. This stuff is an >embarrassment and should be locked away. > > > >>I will liberate my switch one way or the other. With your help Panasonic >>or without it. Your protocol is so transparent with an RS-232 protocol >>analyzer.... > > >You can spare yourself the effort (although it's an interesting exercise >..) The job has already been done - in Russia, with love. Your peace >dividend at work: A mere $50 buys you a nice, Windows based piece of >software written for the KX-TD 816,1232 and 308 (incl.'Dash 3' model). >There is also another program that works for the KX-T123210. > >The latest software is available for a trial download at >http://www.aha.ru/~akarpov/entry_e.htm > >A license costs a paltry $50. And the check doesn't go to a black hole in >Russia, it goes to a 'merican address in Pittsburg, PA (actually, the >Shareit clearinghouse). Wholeheartedly recommended. > >The best part: Oleg is eminently accessible. I had a problem when I >migrated to NT 4.0 (which the software didn't expressly support) with a >Rocketport multi serial adapter (which the software had trouble with). I >reported the problem to Oleg, somewhere in Russia, and 4 days later he >emailed me a new revision of the software which would work with COM58: if I >would be so inclined. Great service, great product, great guy. > >I have no relation to him, I paid my own $50, this is an unsolicited >statement. > >There's only one thing he's doing wrong: He should be all over this list >and do some selling. Try his stuff and you'll never ever type in "1234" as >the password again. And why reingeneer something you can buy for 50 bucks. > > >BS > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** > ------=_NextPart_000_0022_01BE5052.62D7C200 Content-Type: text/x-vcard; name="Larry G Linde.vcf" Content-Transfer-Encoding: quoted-printable Content-Disposition: attachment; filename="Larry G Linde.vcf" BEGIN:VCARD VERSION:2.1 N:Linde;Larry;G FN:Larry G Linde ORG:Image Manipulation Systems Inc.;ENG TEL;WORK;VOICE:612-753-5602 x111 TEL;PAGER;VOICE:612-680-1956 TEL;WORK;FAX:612-753-5603 ADR;WORK:;;17595 Partridge St NW;Andover;MN;55304;USA LABEL;WORK;ENCODING=3DQUOTED-PRINTABLE:17595 Partridge St = NW=3D0D=3D0AAndover, MN 55304=3D0D=3D0AUSA URL: URL:http://www.imageman.com EMAIL;PREF;INTERNET:linde@imageman.com REV:19990204T212358Z END:VCARD ------=_NextPart_000_0022_01BE5052.62D7C200-- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 13:35:02 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108WQO-0007Pb-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 13:35:00 -0800 Date: Thu, 4 Feb 1999 15:34:42 -0600 (CST) From: "David V. Duccini" To: Larry Linde cc: kxt@info.com Subject: Re: KX-T: Panasonic's Draconian Policies In-Reply-To: <002501be5084$adde8860$23fe54c0@fastpc.imageman.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk Yeah i've seen that...but uhm...we're a Unix shop...and EVERYTHING on our network has a web based interface We front-end our KXTD1232 witha linux box right now and have all of our call log information stored in a database, with a web-front end search engine soon we will be able to reprogram the switch as well. the other project we'd like to do is extract the saved voice mail messages, encode them as MP3 and deliver them via email. Hey Pana!?!? Can't we be friends? Give us the spec and we'll give back a free webtool the world can use!! -Duck On Thu, 4 Feb 1999, Larry Linde wrote: > I agree this is a wonderful program, works well and is far easier to use > than the std Panansonic > pile of refuse. > > -----Original Message----- > From: Bertel Schmitt > To: kxt@info.com > Date: Thursday, February 04, 1999 2:55 PM > Subject: Re: KX-T: Panasonic's Draconian Policies > > > >At 11:05 AM 2/4/99 -0600, David V. Duccini wrote: > > > >>Yeah this is what I mean about Draconian Policy. Nothing against you > >>Carl, its just incredibly 1970's mentality on the part of Panasonic to not > >>allow people to manage their own phone systems. > >> > >>And Panasonic, I know you're on this list too, you will suffer because of > >>this. Try selling a piece of network gear (which is what the PBX's are > >>becoming) but no management tools. > > > >Right on and well said. The only reason I see that may prevent Panasonic > >from releasing their manuals and their software to the public is that they > >might expose themselves to lawsuits for mental anguish and pain and > >suffering caused by the written "documentation" and the antique clunker of > >a piece of software which reminds me of the state of the art shortly after > >I had finished hand soldering my Altair in the mid 70's. This stuff is an > >embarrassment and should be locked away. > > > > > > > >>I will liberate my switch one way or the other. With your help Panasonic > >>or without it. Your protocol is so transparent with an RS-232 protocol > >>analyzer.... > > > > > >You can spare yourself the effort (although it's an interesting exercise > >..) The job has already been done - in Russia, with love. Your peace > >dividend at work: A mere $50 buys you a nice, Windows based piece of > >software written for the KX-TD 816,1232 and 308 (incl.'Dash 3' model). > >There is also another program that works for the KX-T123210. > > > >The latest software is available for a trial download at > >http://www.aha.ru/~akarpov/entry_e.htm > > > >A license costs a paltry $50. And the check doesn't go to a black hole in > >Russia, it goes to a 'merican address in Pittsburg, PA (actually, the > >Shareit clearinghouse). Wholeheartedly recommended. > > > >The best part: Oleg is eminently accessible. I had a problem when I > >migrated to NT 4.0 (which the software didn't expressly support) with a > >Rocketport multi serial adapter (which the software had trouble with). I > >reported the problem to Oleg, somewhere in Russia, and 4 days later he > >emailed me a new revision of the software which would work with COM58: if I > >would be so inclined. Great service, great product, great guy. > > > >I have no relation to him, I paid my own $50, this is an unsolicited > >statement. > > > >There's only one thing he's doing wrong: He should be all over this list > >and do some selling. Try his stuff and you'll never ever type in "1234" as > >the password again. And why reingeneer something you can buy for 50 bucks. > > > > > >BS > > > > > > ******************************************************** > > * To unsubscribe, e-mail kxt-request@info.com * > > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > > ******************************************************** > > > ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 13:40:40 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108WVq-0007Pu-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 13:40:38 -0800 Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" ; format="flowed" X-Sender: satz@willers.employees.org Message-Id: In-Reply-To: References: <3.0.5.32.19990204113309.007bf9e0@wcnet.org> Date: Thu, 4 Feb 1999 14:30:54 -0700 To: "David V. Duccini" , kxt@info.com From: Greg Satz Subject: Re: KX-T: Panasonic's Draconian Policies Sender: owner-kxt@info.com Precedence: bulk cisco Systems has purchased a company which makes IP based PBXes. The company is named Selsius Systems (http://www.selsius.com/). cisco won't be the only vendor invading the normal phone-man territory. Panasonic will need to do something to deal with this change. I understand that many of the very helpful members of this list may like the way Panasonic does business. However my guess is things will change in this area. Greg At 11:05 AM -0600 2/4/99, David V. Duccini wrote: >> Until I'm told otherwise, Panasonic Installation manuals are allowed to >> be resold, Panasonic Software is not. That also covers "give,loan, etc". > > Yeah this is what I mean about Draconian Policy. Nothing against you > Carl, its just incredibly 1970's mentality on the part of Panasonic to not > allow people to manage their own phone systems. > > And Panasonic, I know you're on this list too, you will suffer because of > this. Try selling a piece of network gear (which is what the PBX's are > becoming) but no management tools. > > You should have an open API, and allow people to develop for your switch. > Look at the success of Linux. What the world could do for your switch.... > > I will liberate my switch one way or the other. With your help Panasonic > or without it. Your protocol is so transparent with an RS-232 protocol > analyzer.... > > ...and the risk to me if I don't figure it out? I'll buy someone else > switch when I upgrade. > > -Duck > > ----------------------------------------------------------------------------- > duccini@bpsi.net BackPack Software, Inc. www.backpack.com > +1 651.645.7550 voice "Life is an Adventure. > +1 651.645.9798 fax Don't forget your BackPack!" > ----------------------------------------------------------------------------- > > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 13:48:01 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108Wcx-0007QH-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 13:47:59 -0800 Message-ID: <01BE505E.1A1CDE40.pchelp@customized.com> From: Darryl Kipps To: "kxt@info.com" Subject: RE: KX-T: Panasonic's Draconian Policies Date: Thu, 4 Feb 1999 16:47:49 -0500 X-Mailer: Microsoft Internet E-mail/MAPI - 8.0.0.4211 MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Sender: owner-kxt@info.com Precedence: bulk I join in praising the Russian program as well, but the Panasonic program does have one small advantage: if you decide to change an extension number, the DOS clunker will handle it in about 5 seconds (once you've connected, of course), it's superior counterpart requires you to delete the extension and add a new one, options and all. Then use the Win program to read your configuration from the switch, save, and all is right with the world once again. -----Original Message----- From: Larry Linde [SMTP:linde@Imageman.COM] Sent: Thursday, February 04, 1999 4:24 PM To: kxt@info.com Subject: Re: KX-T: Panasonic's Draconian Policies << File: Larry G Linde.vcf >> I agree this is a wonderful program, works well and is far easier to use than the std Panansonic pile of refuse. -----Original Message----- From: Bertel Schmitt To: kxt@info.com Date: Thursday, February 04, 1999 2:55 PM Subject: Re: KX-T: Panasonic's Draconian Policies >At 11:05 AM 2/4/99 -0600, David V. Duccini wrote: > >>Yeah this is what I mean about Draconian Policy. Nothing against you >>Carl, its just incredibly 1970's mentality on the part of Panasonic to not >>allow people to manage their own phone systems. >> >>And Panasonic, I know you're on this list too, you will suffer because of >>this. Try selling a piece of network gear (which is what the PBX's are >>becoming) but no management tools. > >Right on and well said. The only reason I see that may prevent Panasonic >from releasing their manuals and their software to the public is that they >might expose themselves to lawsuits for mental anguish and pain and >suffering caused by the written "documentation" and the antique clunker of >a piece of software which reminds me of the state of the art shortly after >I had finished hand soldering my Altair in the mid 70's. This stuff is an >embarrassment and should be locked away. > > > >>I will liberate my switch one way or the other. With your help Panasonic >>or without it. Your protocol is so transparent with an RS-232 protocol >>analyzer.... > > >You can spare yourself the effort (although it's an interesting exercise >..) The job has already been done - in Russia, with love. Your peace >dividend at work: A mere $50 buys you a nice, Windows based piece of >software written for the KX-TD 816,1232 and 308 (incl.'Dash 3' model). >There is also another program that works for the KX-T123210. > >The latest software is available for a trial download at >http://www.aha.ru/~akarpov/entry_e.htm > >A license costs a paltry $50. And the check doesn't go to a black hole in >Russia, it goes to a 'merican address in Pittsburg, PA (actually, the >Shareit clearinghouse). Wholeheartedly recommended. > >The best part: Oleg is eminently accessible. I had a problem when I >migrated to NT 4.0 (which the software didn't expressly support) with a >Rocketport multi serial adapter (which the software had trouble with). I >reported the problem to Oleg, somewhere in Russia, and 4 days later he >emailed me a new revision of the software which would work with COM58: if I >would be so inclined. Great service, great product, great guy. > >I have no relation to him, I paid my own $50, this is an unsolicited >statement. > >There's only one thing he's doing wrong: He should be all over this list >and do some selling. Try his stuff and you'll never ever type in "1234" as >the password again. And why reingeneer something you can buy for 50 bucks. > > >BS > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** > ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 14:23:43 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108XBV-0007Qm-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 14:23:41 -0800 Date: Thu, 4 Feb 1999 16:23:29 -0600 (CST) From: "David V. Duccini" To: Greg Satz cc: kxt@info.com Subject: KX-T: Panasonic's Future In-Reply-To: Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk BPSI (BackPack Software, Inc.) is primarily an ISP. You wouldn't believe the number of clients asking us about voice-over-ip, and integrate voice/email. Panasonic Could: 1. Create a USB based interface to their deskphone 2. Publish or make available for low cost the specification to the switch 3. Create a PCI based version of its display phone for pc integration 4. Provide an ethernet connection to its voicemail systems 5. Put a webserver in their switches and VM's But they won't do any of the above. Nihongo de wa, "Muzikashi" desu ne? Demo, totemo yasashii to omoimasu. Go nen mai, kono dengon no system ga dekimasu yo! -Duck On Thu, 4 Feb 1999, Greg Satz wrote: > cisco Systems has purchased a company which makes IP based PBXes. The > company is named Selsius Systems (http://www.selsius.com/). cisco > won't be the only vendor invading the normal phone-man territory. > Panasonic will need to do something to deal with this change. I > understand that many of the very helpful members of this list may > like the way Panasonic does business. However my guess is things will > change in this area. > > Greg > > At 11:05 AM -0600 2/4/99, David V. Duccini wrote: > >> Until I'm told otherwise, Panasonic Installation manuals are allowed to > >> be resold, Panasonic Software is not. That also covers "give,loan, etc". > > > > Yeah this is what I mean about Draconian Policy. Nothing against you > > Carl, its just incredibly 1970's mentality on the part of Panasonic to not > > allow people to manage their own phone systems. > > > > And Panasonic, I know you're on this list too, you will suffer because of > > this. Try selling a piece of network gear (which is what the PBX's are > > becoming) but no management tools. > > > > You should have an open API, and allow people to develop for your switch. > > Look at the success of Linux. What the world could do for your switch.... > > > > I will liberate my switch one way or the other. With your help Panasonic > > or without it. Your protocol is so transparent with an RS-232 protocol > > analyzer.... > > > > ...and the risk to me if I don't figure it out? I'll buy someone else > > switch when I upgrade. > > > > -Duck > > > > ----------------------------------------------------------------------------- > > duccini@bpsi.net BackPack Software, Inc. www.backpack.com > > +1 651.645.7550 voice "Life is an Adventure. > > +1 651.645.9798 fax Don't forget your BackPack!" > > ----------------------------------------------------------------------------- > > > > > > > > ******************************************************** > > * To unsubscribe, e-mail kxt-request@info.com * > > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > > ******************************************************** > ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 15:13:32 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108Xxi-0007RK-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 15:13:30 -0800 Date: Thu, 4 Feb 1999 15:13:27 -0800 From: Jim Gottlieb To: kxt@info.com Bcc: Bill Cerny , Lucie Chan , Todd Lesser , Joe Talbot , John Higdon Subject: KX-T: they own Peru! Message-ID: <19990204151327.B12427@info.com> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Mailer: Mutt 0.95.1us Sender: owner-kxt@info.com Precedence: bulk I just returned from six weeks in Peru, and was amazed at the market penetration that Panasonic KX-T systems have achieved there. Every single hotel I stayed at that had a phone system, had a KX-T. And almost every business I walked into (with a PBX) also had a KX-T. I also got to see some systems I'd never seen before, such as the KX-TA308B. Sorry you North American manufacturers, but I didn't see a single Comdial, Mitel, Lucent, or NT system. I feel even less sorry for these companies now, seeing that they don't even attempt to compete in the South American market. Or maybe they just know that Panasonic offers the best value for money, so they'd only be wasting their time. That said, and in light of recent discussion on this list, Kyushu Matsushita can not just rest on its laurels and ignore the move to open systems. The demand may be only a trickle right now, but the KX-T people are in the prefect position to grab the low end of this market, and if they wait too much longer, someone else will. -- Jim Gottlieb | E-Mail: jimmy[@]info.com | V-Mail: +1 619 260 6912 | Fax: +1 619 274 8181 My Home Page URL: http://www.info.com/jimmy/ ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 16:16:19 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108YwT-0007Rt-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 16:16:17 -0800 Message-Id: <3.0.5.32.19990204191638.007cd530@wcnet.org> X-Sender: cnavarro@wcnet.org X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.5 (32) Date: Thu, 04 Feb 1999 19:16:38 -0500 To: kxt@info.com From: Carl Navarro Subject: KX-T: Oops, I forgot Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-kxt@info.com Precedence: bulk Why doesn't someone expend their energy on VOICE MAIL systems? There's a chance to do some good. Carl ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 18:47:16 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108bIY-0007TE-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 18:47:14 -0800 Date: Thu, 4 Feb 1999 20:47:07 -0600 (CST) From: "David V. Duccini" To: kxt@info.com Subject: Re: KX-T: Oops, I forgot Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > Why doesn't someone expend their energy on VOICE MAIL systems? There's a > chance to do some good. I'll tell you why: Because the Dialogics and Lucents (ex Rehetorex) don't want to support Linux they'll support crappy implementations like SCO and Interactive, but not FreeBSD or Linux. Oh sure, now that Solaris x86 is essentially free i suppose i could code for that. Irritating. Certainly one could build a respectable unPBX based on even something as low-tech as Dialogic D4x cards with an AMX81 card to handle the switching/conferencing side of it. -duck ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 19:00:10 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108bV2-0007Tc-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 19:00:08 -0800 Message-ID: <002901be50b4$32a28680$5a4f9ad1@main> From: "Charles Patterson" To: "kxt info post" , "David V. Duccini" Subject: Re: KX-T: Panasonic's Draconian Policies Date: Thu, 4 Feb 1999 22:04:03 -0500 MIME-Version: 1.0 Content-Type: text/plain; charset="utf-7" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.2106.4 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.2106.4 Sender: owner-kxt@info.com Precedence: bulk this is not meant to be an argument (I hope it doesn't sound like one) just 2cents worth I expect that most of us (+ACI-certified installers+ACI-... spoken with a deep official sounding voice) sympathize with those who want to take care of their own systems. Most dealers I know (self included) have no problem giving software to customers who want to (and are ABLE to) do their own maintenance/management. a few points from Panasonic's business point of view 1. most customers/users do not have a clue as to what goes on inside their systems 2. many small phone system installers are electricians and alarm installers who know only slightly more than those in number 1. 3. Pana tech support doesn't want to do the hand-holding job needed by most customers and many of those in number 2 4. Pana wanted to set some kind of a +ACI-standard+ACI- for installer training - that adds to customer satisfaction with the product. 5. +ACQAJAAk- point, once a dealer goes for the training, they are more likely to sell that product. I have recent customer who has a high tech electronics business, they wanted to do all installations themselves and therefore get discounted prices. I offered them a good deal which they accepted, but rather quickly they realized that they really did not want to deal with the programming, just because they knew electronics, they did not grasp all that it took to get their office phones running the best way. Another customer is a network systems installer, he got software, downloaded the windows stuff from the web, and almost never called me unless it was to share some new neat thing he figured out. Most customers though, require a lot of hand-holding, careful explanations, and customized programming to get their system running the way they +ACI-expected+ACI- it to run. They typically start to roll their eyes or get jittery when even a portion of the many options are revealed to them. I have taken over systems that were installed by un-certified installers who really did lousy work. I have also taken over systems that were installed by CERTIFIED installers who also did lousy work, or at least were lousy in customer relations. Anyway, you get much better tech support for most problems HERE than at Panasonic's number. The manuals do not improve either, once you are +ACI-certified+ACI-. The best bet is to get to know a dealer personally, you can probably get whatever you need from them. charles Charles Patterson communications+AEA-csi.com Global Communications Tarrytown, NY http://ourworld.compuserve.com/homepages/communications -----Original Message----- From: David V. Duccini +ADw-duccini+AEA-bpsi.net+AD4- To: kxt+AEA-info.com +ADw-kxt+AEA-info.com+AD4- Date: Thursday, February 04, 1999 12:09 PM Subject: +ADw-Autofrwd+AD4-KX-T: Panasonic's Draconian Policies +AD4-Sender: owner-kxt+AEA-info.com +AD4-Received: from sinden.info.com (sinden.info.com +AFs-198.51.175.35+AF0-) +AD4- by hil-img-4.compuserve.com (8.8.6/8.8.6/2.17) with ESMTP id MAA27861+ADs- +AD4- Thu, 4 Feb 1999 12:09:19 -0500 (EST) +AD4-Received: from bevo.info.com (+AFs-198.51.175.33+AF0- ident+AD0-exim) +AD4- by sinden.info.com with esmtp (Exim 2.02 +ACM-1) +AD4- id 108SEI-0002eg-00+ADs- Thu, 4 Feb 1999 09:06:14 -0800 +AD4-Received: from majordom by bevo.info.com with local (Exim 2.02 +ACM-1) +AD4- id 108SED-0007NI-00 +AD4- for kxt-outgoing+AEA-info.com+ADs- Thu, 4 Feb 1999 09:06:09 -0800 +AD4-Date: Thu, 4 Feb 1999 11:05:54 -0600 (CST) +AD4-From: +ACI-David V. Duccini+ACI- +ADw-duccini+AEA-bpsi.net+AD4- +AD4-To: kxt+AEA-info.com +AD4-Subject: KX-T: Panasonic's Draconian Policies +AD4-In-Reply-To: +ADw-3.0.5.32.19990204113309.007bf9e0+AEA-wcnet.org+AD4- +AD4-Message-ID: +ADw-Pine.GSO.3.96.990204105812.11479L-100000+AEA-ra.bpsi.net+AD4- +AD4-MIME-Version: 1.0 +AD4-Content-Type: TEXT/PLAIN+ADs- charset+AD0-US-ASCII +AD4-Sender: owner-kxt+AEA-info.com +AD4-Precedence: bulk +AD4- +AD4- +AD4APg- Until I'm told otherwise, Panasonic Installation manuals are allowed to +AD4APg- be resold, Panasonic Software is not. That also covers +ACI-give,loan, etc+ACI-. +AD4- +AD4-Yeah this is what I mean about Draconian Policy. Nothing against you +AD4-Carl, its just incredibly 1970's mentality on the part of Panasonic to not +AD4-allow people to manage their own phone systems. +AD4- +AD4-And Panasonic, I know you're on this list too, you will suffer because of +AD4-this. Try selling a piece of network gear (which is what the PBX's are +AD4-becoming) but no management tools. +AD4- +AD4-You should have an open API, and allow people to develop for your switch. +AD4-Look at the success of Linux. What the world could do for your switch.... +AD4- +AD4-I will liberate my switch one way or the other. With your help Panasonic +AD4-or without it. Your protocol is so transparent with an RS-232 protocol +AD4-analyzer.... +AD4- +AD4-...and the risk to me if I don't figure it out? I'll buy someone else +AD4-switch when I upgrade. +AD4- +AD4--Duck +AD4- +AD4---------------------------------------------------------------------------- -- +AD4-duccini+AEA-bpsi.net BackPack Software, Inc. www.backpack.com +AD4- 651.645.7550 voice +ACI-Life is an Adventure. +AD4- 651.645.9798 fax Don't forget your BackPack+ACEAIg- +AD4---------------------------------------------------------------------------- -- +AD4- +AD4- +AD4- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4- +ACo- To unsubscribe, e-mail kxt-request+AEA-info.com +ACo- +AD4- +ACo- The KXT-Digest Home Page: http://www.info.com/kxt/ +ACo- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 19:54:32 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108cLd-0007UE-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 19:54:29 -0800 Date: Thu, 4 Feb 1999 19:54:24 -0800 From: Jim Gottlieb To: kxt@info.com Bcc: Todd Lesser Subject: KX-T: voice mail & Dialogic Message-ID: <19990204195424.B17199@info.com> References: Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Mailer: Mutt 0.95.1us In-Reply-To: ; from David V. Duccini on Thu, Feb 04, 1999 at 08:47:07PM -0600 Sender: owner-kxt@info.com Precedence: bulk On 1999-02-04 at 20:47, David V. Duccini (duccini@bpsi.net) wrote: > they'll support crappy implementations like SCO and Interactive, but not > FreeBSD or Linux. > > Oh sure, now that Solaris x86 is essentially free i suppose i could code > for that. Not so fast. Dialogic's Unix Platform Manager tells me that they plan to discontinue support for Solaris due to lack of interest. I bug him all the time about lack of support for free Unix platforms. It seems they're waiting for that common driver interface thing to happen, but that could be a while. Even their support of commercial platforms is way behind. Back in October they announced that UnixWare 7 would be their preferred platform. OK, I thought, I'll bite the bullet and move to UW7. But then they explained to me "We announced our intent, but not availability. We don't expect to be ready with UW7 drivers until the middle of [1999]." Gee, thanks. We're desperate to move off the Interactive platform, but Dialogic can't really provide a nice migration path. I wonder if their agreement with SCO says anything about keeping their product off of free OSs. All of this is based on conversations that took place in November. I've been trying to reach him this week to see if anything has changed. ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 20:36:27 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108d0D-0007Uj-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 20:36:25 -0800 Message-ID: <000d01be50f3$bfb46c20$5db4bac2@boris.sakha.ru> From: ote@sakha.ru (STC OEkspluat) To: Subject: KX-T: to remove my address Date: Fri, 5 Feb 1999 13:38:58 +0300 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_000A_01BE510C.E249D720" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.3110.5 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3 Sender: owner-kxt@info.com Precedence: bulk This is a multi-part message in MIME format. ------=_NextPart_000_000A_01BE510C.E249D720 Content-Type: text/plain; charset="koi8-r" Content-Transfer-Encoding: quoted-printable I have not the with the company Panasonic. I ask to remove my address = from the list, that anybody did not send to me the letter connected with = Panasonic.=20 ------=_NextPart_000_000A_01BE510C.E249D720 Content-Type: text/html; charset="koi8-r" Content-Transfer-Encoding: quoted-printable

I have not the with the company Panasonic. I ask to remove my address = from=20 the list, that anybody did not send to me the letter connected with = Panasonic.=20

------=_NextPart_000_000A_01BE510C.E249D720-- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 20:38:52 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108d2Y-0007V2-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 20:38:50 -0800 Message-ID: <001601be50c1$49f8b9a0$32422599@rdell-home-pc> From: "Randy Dell" To: "KXT INFO" Subject: Fw: KX-T: Panasonic's Draconian Policies Date: Thu, 4 Feb 1999 20:37:49 -0800 X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.3155.0 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3155.0 Sender: owner-kxt@info.com Precedence: bulk This is just my view of the days postings. All this open platform, great if you are an expert. When I visit most of my customers, they cant even manage their computers. All they want is their phone system to work the way they perceive it should. The big guys want and can support, with big +ACQ- professionals, many of the features spoken of here. The big guys aren't going to install Panasonic anyway, they will install Nortel or Lucent, Seen any 10,000 port Pana's lately? NO, that is not pana's market. I have yet to see a CTI setup here in a small company. Yesterday I was installing a voice over IP with 2 kxtd1232's. That is the most Hi Tech of all my installs. We have been installing Pana for 5 years now. We have about 800 Pana systems we take care of. The average Pana system has 6-8 lines, and 8-15 phones. I would love to see more and faster results from Panasonic. Keep ahead of the curve. Go, Go. For anyone who has written software, Duck, you are constantly working out bugs, and adding support for something new. Duck, by the way, I have been considering paying someone to write an voice engine for a linux box???????. RD -----Original Message----- From: Charles Patterson +ADw-communications+AEA-csi.com+AD4- To: kxt info post +ADw-kxt+AEA-info.com+AD4AOw- David V. Duccini +ADw-duccini+AEA-bpsi.net+AD4- Date: Thursday, February 04, 1999 7:06 PM Subject: Re: +ADw-Autofrwd+AD4-KX-T: Panasonic's Draconian Policies this is not meant to be an argument (I hope it doesn't sound like one) just 2cents worth I expect that most of us (+ACI-certified installers+ACI-... spoken with a deep official sounding voice) sympathize with those who want to take care of their own systems. Most dealers I know (self included) have no problem giving software to customers who want to (and are ABLE to) do their own maintenance/management. a few points from Panasonic's business point of view 1. most customers/users do not have a clue as to what goes on inside their systems 2. many small phone system installers are electricians and alarm installers who know only slightly more than those in number 1. 3. Pana tech support doesn't want to do the hand-holding job needed by most customers and many of those in number 2 4. Pana wanted to set some kind of a +ACI-standard+ACI- for installer training - that adds to customer satisfaction with the product. 5. +ACQAJAAk- point, once a dealer goes for the training, they are more likely to sell that product. I have recent customer who has a high tech electronics business, they wanted to do all installations themselves and therefore get discounted prices. I offered them a good deal which they accepted, but rather quickly they realized that they really did not want to deal with the programming, just because they knew electronics, they did not grasp all that it took to get their office phones running the best way. Another customer is a network systems installer, he got software, downloaded the windows stuff from the web, and almost never called me unless it was to share some new neat thing he figured out. Most customers though, require a lot of hand-holding, careful explanations, and customized programming to get their system running the way they +ACI-expected+ACI- it to run. They typically start to roll their eyes or get jittery when even a portion of the many options are revealed to them. I have taken over systems that were installed by un-certified installers who really did lousy work. I have also taken over systems that were installed by CERTIFIED installers who also did lousy work, or at least were lousy in customer relations. Anyway, you get much better tech support for most problems HERE than at Panasonic's number. The manuals do not improve either, once you are +ACI-certified+ACI-. The best bet is to get to know a dealer personally, you can probably get whatever you need from them. charles Charles Patterson communications+AEA-csi.com Global Communications Tarrytown, NY http://ourworld.compuserve.com/homepages/communications -----Original Message----- From: David V. Duccini +ADw-duccini+AEA-bpsi.net+AD4- To: kxt+AEA-info.com +ADw-kxt+AEA-info.com+AD4- Date: Thursday, February 04, 1999 12:09 PM Subject: +ADw-Autofrwd+AD4-KX-T: Panasonic's Draconian Policies +AD4-Sender: owner-kxt+AEA-info.com +AD4-Received: from sinden.info.com (sinden.info.com +AFs-198.51.175.35+AF0-) +AD4- by hil-img-4.compuserve.com (8.8.6/8.8.6/2.17) with ESMTP id MAA27861+ADs- +AD4- Thu, 4 Feb 1999 12:09:19 -0500 (EST) +AD4-Received: from bevo.info.com (+AFs-198.51.175.33+AF0- ident+AD0-exim) +AD4- by sinden.info.com with esmtp (Exim 2.02 +ACM-1) +AD4- id 108SEI-0002eg-00+ADs- Thu, 4 Feb 1999 09:06:14 -0800 +AD4-Received: from majordom by bevo.info.com with local (Exim 2.02 +ACM-1) +AD4- id 108SED-0007NI-00 +AD4- for kxt-outgoing+AEA-info.com+ADs- Thu, 4 Feb 1999 09:06:09 -0800 +AD4-Date: Thu, 4 Feb 1999 11:05:54 -0600 (CST) +AD4-From: +ACI-David V. Duccini+ACI- +ADw-duccini+AEA-bpsi.net+AD4- +AD4-To: kxt+AEA-info.com +AD4-Subject: KX-T: Panasonic's Draconian Policies +AD4-In-Reply-To: +ADw-3.0.5.32.19990204113309.007bf9e0+AEA-wcnet.org+AD4- +AD4-Message-ID: +ADw-Pine.GSO.3.96.990204105812.11479L-100000+AEA-ra.bpsi.net+AD4- +AD4-MIME-Version: 1.0 +AD4-Content-Type: TEXT/PLAIN+ADs- charset+AD0-US-ASCII +AD4-Sender: owner-kxt+AEA-info.com +AD4-Precedence: bulk +AD4- +AD4- +AD4APg- Until I'm told otherwise, Panasonic Installation manuals are allowed to +AD4APg- be resold, Panasonic Software is not. That also covers +ACI-give,loan, etc+ACI-. +AD4- +AD4-Yeah this is what I mean about Draconian Policy. Nothing against you +AD4-Carl, its just incredibly 1970's mentality on the part of Panasonic to not +AD4-allow people to manage their own phone systems. +AD4- +AD4-And Panasonic, I know you're on this list too, you will suffer because of +AD4-this. Try selling a piece of network gear (which is what the PBX's are +AD4-becoming) but no management tools. +AD4- +AD4-You should have an open API, and allow people to develop for your switch. +AD4-Look at the success of Linux. What the world could do for your switch.... +AD4- +AD4-I will liberate my switch one way or the other. With your help Panasonic +AD4-or without it. Your protocol is so transparent with an RS-232 protocol +AD4-analyzer.... +AD4- +AD4-...and the risk to me if I don't figure it out? I'll buy someone else +AD4-switch when I upgrade. +AD4- +AD4--Duck +AD4- +AD4---------------------------------------------------------------------- ------ -- +AD4-duccini+AEA-bpsi.net BackPack Software, Inc. www.backpack.com +AD4- 651.645.7550 voice +ACI-Life is an Adventure. +AD4- 651.645.9798 fax Don't forget your BackPack+ACEAIg- +AD4---------------------------------------------------------------------- ------ -- +AD4- +AD4- +AD4- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4- +ACo- To unsubscribe, e-mail kxt-request+AEA-info.com +ACo- +AD4- +ACo- The KXT-Digest Home Page: http://www.info.com/kxt/ +ACo- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +AD4- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- +ACo- To unsubscribe, e-mail kxt-request+AEA-info.com +ACo- +ACo- The KXT-Digest Home Page: http://www.info.com/kxt/ +ACo- +ACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKgAqACoAKg- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 20:40:55 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108d4X-0007VL-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 20:40:53 -0800 From: Brian G Barry Subject: KX-T: programing tools To: kxt@info.com Message-Id: Date: Thu, 4 Feb 1999 20:40:49 -0800 Sender: owner-kxt@info.com Precedence: bulk I work for a company that is a Pana dealer I have been to school for both the 1232 and the voice mail the lastest tool I have is 1232.3a. The only way I find out there is a new one it seems is when I can't connect to the ksu and I find out by the verson number I need an upgraded software. Does pana automaticly send the new versons out to ceritfied dealers or do you have to call and wait on hold just to find out you have to call the bbs to download it? and what do I do now if the bbs is down? I have a kxtd-816 that I had all installed and had to replace it because I couldn't connect to it and I think it may be a newer one and I need a newer verson of software? ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 20:56:58 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108dK4-0007Vi-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 20:56:56 -0800 Date: Thu, 4 Feb 1999 20:56:53 -0800 From: Jim Gottlieb To: KXT INFO Subject: Re: Fw: KX-T: Panasonic's Draconian Policies Message-ID: <19990204205653.B18571@info.com> References: <001601be50c1$49f8b9a0$32422599@rdell-home-pc> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Mailer: Mutt 0.95.1us In-Reply-To: <001601be50c1$49f8b9a0$32422599@rdell-home-pc>; from Randy Dell on Thu, Feb 04, 1999 at 08:37:49PM -0800 Sender: owner-kxt@info.com Precedence: bulk On 1999-02-04 at 20:37, Randy Dell (RANDY-DELL@email.msn.com) wrote: > I have yet to see a CTI setup here in a small company. We aren't necessarily talking about fancy CTI setups here. What we're asking is that Panasonic open up its systems, so that third parties could enhance the system. If this were to happen, you, as the installer, could have the choice of, say, using a variety of software with the Panasonic switches. Frustrated that it doesn't have a particular feature? No problem; some company could come up with an add-on package that implemented this feature. It's all about not being reliant solely on the hardware manufacturer to implement the software. What if Intel(/Microshaft) were the sole source of software for your PCs and no third-party applications could be run? That's analogous to the situation we have now with most PBXs. Wouldn't it be nice to have a choice, or for those so inclined, to roll your own? ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 21:01:34 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108dOW-0007W5-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 21:01:32 -0800 Date: Thu, 4 Feb 1999 23:01:22 -0600 (CST) From: "David V. Duccini" To: kxt@info.com Subject: KX-T: RE: Dialogic Support for Linux (fwd) Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk Here is an email I received after bugging Dialogic back in Jul -duck ---------- Forwarded message ---------- Date: Mon, 27 Jul 1998 09:20:18 -0400 From: "Dyrness, Sue" To: "'David V. Duccini'" Subject: RE: Support for Linux David- Thank you for your feedback. Unfortunately at this time we have no plans to support the Linux Operating System. I will however forward your comments, and the information you provided regarding Oracle, on to our Product Marketing folks. They are continually following trends in the market place and I'm sure they will find this information useful. Thank you again for taking the time to write us and pass along this information. Regards- Sue Dyrness Manager, Technical Sales Dialogic Corporation 1515 Route 10 Parsippany, NJ 07054 800-755-4444, ext. 6926 973-993-3000 973-631-9631 fax pager 800-759-8888, pin # 1068021 Get the Dialogic Edge at http://www.dialogic.com > -----Original Message----- > From: David V. Duccini [SMTP:duccini@bpsi.net] > Sent: Friday, July 24, 1998 6:20 PM > To: s.dyrness@dialogic.com > Subject: Re: Support for Linux > > > Just thought I'd following up with another comment > > Looks like Oracle has figured it out. > > http://www.oracle.com > or > > http://www.oracle.com/cgi-bin/press/printpr.cgi?file=980721.26767.html > &mode=corp&td=1&tm=8&fd=1&fm=07&status=Search&ty=98&limit=50&fy=98 > > Informix figured it out > > When will Dialogic figure it out? > > > The world, and especially your loyal developers want LINUX !!!!! > > On Thu, 21 May 1998, David V. Duccini wrote: > > > > > Sue, > > > > I was given your name/email address by the friendly person I spoke > with > > today in sales, and she suggested that I could email you directly > > regarding support for Linux. > > > > So, consider this yet another note from a developer that requests > Dialogic > > support this rapidly proliferating Unix alternative. > > > > BackPack Software, Inc. intends to switch to whichever hardware > > manufacturer supports Linux first. In a highly competitive world, > > removing the cost of the operating system, means higher margin for > us. > > And in this case we get better OS support than from any commercial > vendor. > > > > Sincerely, > > > > David V Duccini > > BackPack Software, Inc. > > > > > ---------------------------------------------------------------------- > ------- > > duccini@bpsi.net BackPack Software, Inc. > www.backpack.com > > +1 612.645.7550 voice BPSI Internet Services > www.bpsi.net > > +1 612.645.9798 fax 1.800eMail info@one800.net > www.one800.net > > RoadBlock Anti-Spam System > www.roadblock.net > > > ---------------------------------------------------------------------- > ------- > > > > > > > > > > > ---------------------------------------------------------------------- > ------- > duccini@bpsi.net BackPack Software, Inc. > www.backpack.com > +1 612.645.7550 voice BPSI Internet Services > www.bpsi.net > +1 612.645.9798 fax 1.800eMail info@one800.net > www.one800.net > RoadBlock Anti-Spam System > www.roadblock.net > ---------------------------------------------------------------------- > ------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 21:06:30 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108dTI-0007WO-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 21:06:28 -0800 Date: Thu, 4 Feb 1999 23:06:21 -0600 (CST) From: "David V. Duccini" To: Randy Dell cc: KXT INFO Subject: Re: Fw: KX-T: Panasonic's Draconian Policies In-Reply-To: <001601be50c1$49f8b9a0$32422599@rdell-home-pc> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > This is just my view of the days postings. All this open platform, > great if you are an expert. When I visit most of my customers, they > cant even manage their computers. All they want is their phone system > to work the way they perceive it should. Yeah, but your customers can browse websites can't they? Wouldn't it be cool if they could, on their local network just type in: http://kxtd1232 or aliased http://phonesystem and be presented with an easy menu? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For that matter, I think Pana really ought to support SNMP (Simple Network Management Protocol). Maybe I'll use ASN.1 as my file format for out web-based tool. -Duck PS: Hey Randy, what's shakin? ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 21:12:27 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108dZ3-0007Wl-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 21:12:25 -0800 Date: Thu, 4 Feb 1999 23:11:56 -0600 (CST) From: "David V. Duccini" To: Brian G Barry cc: kxt@info.com Subject: Re: KX-T: programing tools In-Reply-To: Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk What? No password protected website you can log into? No web-searchable FAQ board.... I bet Pana stock would jump if they announced they were going to use the Internet for support.... -duck > I work for a company that is a Pana dealer I have been to school for > both the 1232 and the voice mail the lastest tool I have is 1232.3a. The > only way I find out there is a new one it seems is when I can't connect > to the ksu and I find out by the verson number I need an upgraded > software. Does pana automaticly send the new versons out to ceritfied > dealers or do you have to call and wait on hold just to find out you > have to call the bbs to download it? and what do I do now if the bbs is > down? I have a kxtd-816 that I had all installed and had to replace it > because I couldn't connect to it and I think it may be a newer one and I > need a newer verson of software? > > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** > ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 21:39:57 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108dze-0007X8-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 21:39:54 -0800 Message-Id: <3.0.5.32.19990205004018.007d6100@wcnet.org> X-Sender: cnavarro@wcnet.org X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.5 (32) Date: Fri, 05 Feb 1999 00:40:18 -0500 To: kxt@info.com From: Carl Navarro Subject: KX-T: Re: Panasonic Programming Software Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-kxt@info.com Precedence: bulk >Date: Thu, 04 Feb 1999 19:04:05 -0500 >To: KristianDG@aol.com >From: Carl Navarro >Subject: Re: Panasonic Programming Software >In-Reply-To: <4832d17e.36ba211c@aol.com> > >At 05:37 PM 2/4/99 EST, you wrote: >>You and I both know that proprietary programming software is simply a way to >>guarantee more money for "certified technicians"... Especially since the >>programming can be done through the phones (its just incredibly cumbersome) >>When I went through the certification process, it was more like a training >>class for the Panasonic sales people. It was absurd. There was very little >>technical training, more on system features and benefits. > >Panasonic and other manufacturers create this monster by requiring quotas. >You're a dealer getting some number of points off inventory and you're a bit >short this quarter. What to do? Dump some product into the secondary market! Gets you back into the higher discount bracket. > >Pana certification has a couple of other criteria, in theory. It prevents >the "trunkers" and the end user from cluttering up the tech support lines. >It also demonstrates that the dealer will make some sort of committment to >Panasonic. In my case, I took a closer look at secondary markets and the >DBS system. > >Truthfully, I have only had a couple of clunker electronic key systems that I absolutely hate, the Cohorts, the ModKey 16, Extroms and Vodavi DHS, but each of them served a purpose. We sold the hell out of Comdial in the early days, bad keys and all. I still love a well programmed 1432 system. > >Nine times out of 10, a customer is never going to need the software to program a KXT-D. How many speed dials with names do you need? I know, it's >easier to put names in, etc. etc. etc., but did you bitch at the 123211D? >No, we just did a program 63 and spelled out the names. > >For whatever reason, Panasonic has chosen to raise the bar on the digital systems. I like it raised. When BA Pargh and Joe Schmoe's office supply >place are carrying the analog product, it's hard to compete. I don't feel >very comfortable with a 1.2 markup on product, in fact, I won't sell at that >price. Now I can make a reasonable margin on hardware again and not have >to worry about meeting my competition coming out of Office Max :-). The Panasonic programming aid, read software, gives me the ability to do production stuff and disaster recovery in a couple of minutes versus hours. >Yes, as an end user, I'd want that ability too, but the more copies that >get out, the easier it will be for "just anyone" to buy the systems and the >thousand dollars you paid to send someone to class and feed and lodge and >pay him just went down the drain. > >Don't ya think? > >Carl Whoops, in my haste I forgot to send this to the list...... > ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 22:07:41 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108eQV-0007Xa-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 22:07:39 -0800 X-Authentication-Warning: augustus.tellurian.com.au: davidn owned process doing -bs Date: Fri, 5 Feb 1999 16:42:45 +1030 (CST) From: David Newall To: Carl Navarro cc: kxt@info.com Subject: Re: KX-T: Re: Panasonic Programming Software In-Reply-To: <3.0.5.32.19990205004018.007d6100@wcnet.org> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > Now I can make a reasonable margin on hardware again and not have > to worry about meeting my competition coming out of Office Max :-). > The Panasonic programming aid, read software, gives me the ability to do > production stuff and disaster recovery in a couple of minutes versus hours. As an end-user, I made it a condition of purchase that I would be supplied with full programming tools and documentation. My supplier readily agreed and I do all of my own programming. I have to say that during the first year we were given free support; I suppose as part of the warranty. Sorry to say the supplier really didn't have much clue. If specifications were available to allow me to do full CTI I would be rapt. When time comes to upgrade our system, I will add supply of such specifications to my list of conditions of purchase. Forget about reasonable margin; I don't care. I'm happy for you to make a reasonable margin, in fact if you aren't going to be there to fix the hardware when it breaks I'm going to be pretty pissed, so I insist you make a reasonable margin. But if you or the manufacturer won't give me the information I demand, that will be a reasonable margin on $0. ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 23:16:02 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108fUe-0007YL-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 23:16:00 -0800 Date: Fri, 5 Feb 1999 01:15:49 -0600 (CST) From: "David V. Duccini" To: Carl Navarro cc: kxt@info.com Subject: Re: KX-T: Re: Panasonic Programming Software In-Reply-To: <3.0.5.32.19990205004018.007d6100@wcnet.org> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > >Yes, as an end user, I'd want that ability too, but the more copies that > >get out, the easier it will be for "just anyone" to buy the systems and the > >thousand dollars you paid to send someone to class and feed and lodge and > >pay him just went down the drain. > > > >Don't ya think? I think this is the tragedy of a 'circle-of-violence' that starts with a company that puts on what it purports to be a technical training seminar, and instead ends up being lite on the content, creating bitter people that really just want to recoup their investment. Don't get me wrong, that DOS software is a P.o.S. and I would it would be a nightmare to try and support your average, run of the mill end user. But it has been my experience that when you give someone the tool, they see it as "insurance", but they'll still have you come and use it for them. I admit that the only real reason we use it is to change the station names on a regular basis as we hire and move people around. At least with VPS-100 I can telnet into it (we have ours haning off of a CompuTone PowerRack terminal server, so now we can just telnet to a specific address) and we can reprogram the features from anywhere in the world. -Duck ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 23:26:49 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108ff5-0007Yi-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 23:26:47 -0800 Date: Fri, 5 Feb 1999 01:26:39 -0600 (CST) From: "David V. Duccini" To: Jim Gottlieb cc: KXT INFO Subject: KX-T: RE: Open Systems In-Reply-To: <19990204205653.B18571@info.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk The main issue for me is that I have ZERO interest in building phone systems that would compete with Panasonic. I think they have a nice hardware platform, but their software sucks. Nothing personal. However, that stated, I think there is room an unPBX based on panasonic handsets. Truly there is really no reason why they couldn't build a KXTD1232 out of a set of PCI based cards. Probably could do it on one board, maybe two if necessary, and have an external IO box, much like a multiport serial card. -Duck > We aren't necessarily talking about fancy CTI setups here. What we're > asking is that Panasonic open up its systems, so that third parties > could enhance the system. If this were to happen, you, as the > installer, could have the choice of, say, using a variety of software > with the Panasonic switches. Frustrated that it doesn't have a > particular feature? No problem; some company could come up with an > add-on package that implemented this feature. > > It's all about not being reliant solely on the hardware manufacturer to > implement the software. What if Intel(/Microshaft) were the sole > source of software for your PCs and no third-party applications could be > run? That's analogous to the situation we have now with most PBXs. > Wouldn't it be nice to have a choice, or for those so inclined, to roll > your own? > > > ******************************************************** > * To unsubscribe, e-mail kxt-request@info.com * > * The KXT-Digest Home Page: http://www.info.com/kxt/ * > ******************************************************** > ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Thu Feb 04 23:28:20 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108fgX-0007Z1-00 for kxt-outgoing@info.com; Thu, 4 Feb 1999 23:28:17 -0800 Date: Fri, 5 Feb 1999 01:28:10 -0600 (CST) From: "David V. Duccini" To: Jim Gottlieb cc: kxt@info.com Subject: Re: KX-T: voice mail & Dialogic In-Reply-To: <19990204195424.B17199@info.com> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > We're desperate to move off the Interactive platform, but Dialogic > can't really provide a nice migration path. I wonder if their > agreement with SCO says anything about keeping their product off of > free OSs. You know that Micro$oft as at least a 20% interest in SCO right? ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 04:43:54 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108kbu-0000ha-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 04:43:50 -0800 Message-ID: <36BAE715.D4B9B833@xtra.co.nz> Date: Sat, 06 Feb 1999 01:41:57 +1300 From: Paul Bifield Reply-To: atob@xtra.co.nz X-Mailer: Mozilla 4.01 [en]C-XTRA (Win95; I) MIME-Version: 1.0 To: kx-t@info.com Subject: Re: KX-T: WHY DO THEY DO THAT? IT DRIVES ME NUTS! X-Priority: 3 (Normal) References: <002c01be4962$4246a020$c63efea9@mmarcus.cyburban.com> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Sender: owner-kxt@info.com Precedence: bulk Michael N. Marcus wrote: > > I've noticed a growing trend to call a "phone" a "handset." > > If someone tells me he needs a handset, I assume he means the part of > a phone he holds in his hand, not the whole thing; and then as the > conversation becomes increasingly incoherent, I eventually realize > that we're talking about different things. > > I never encountered this 20 or 10 years ago, and now it happens every > day. > > Even some people in the business, who should know better, say > "handset" when they mean the whole darn phone. > > What's going on? > > Is this a revival of ancient terminology where a handset was a > different kind of a phone from a wallset that had an attached > microphone and the "receiver" was held to the ear? > > In the 1950s, people used to call a "handset" a "receiver," but all > the people who used to say "receiver" seem to have died. If no one > says "receiver" now, what do people who call a phone a "handset," call > the handset? > > /mnm > AbleComm, Inc. www.ablecomm.com www.phone-system.com > CONNECT! e-magazine www.connect-9.com > > Hi, its funny you should say that, we down under here in NZ thought it was yet another Yankee euphemism, but yes it gives us the screaming ad-dabs, as does when the customer says their phone is "dead", & when you break the land speed record to get there its still got what we call battery or blow (side tone), dead is dead, not just recieved speech. People just don't appreciate telephone installers & the immense pressures were under, I mean do they keep driving their car while its in the workshop. Still, "keep up the pills & ointment" as it were. Bye 4 now, Paul.......ExTel Communications Ltd ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 07:13:15 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108mwT-0007Kr-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 07:13:13 -0800 Message-ID: <001801be511a$346cd5e0$d2e590d1@office> Reply-To: "James Doc Greene" From: "James Doc Greene" To: "David V. Duccini" , Subject: Re: KX-T: Panasonic's Draconian Policies Date: Fri, 5 Feb 1999 09:14:17 -0600 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0015_01BE50E7.E7D33A80" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 5.00.0810.800 X-MimeOLE: Produced By Microsoft MimeOLE V5.00.0810.800 Sender: owner-kxt@info.com Precedence: bulk This is a multi-part message in MIME format. ------=_NextPart_000_0015_01BE50E7.E7D33A80 Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable ...of course you are also overlooking those of us who spent thousands of = dollars to become panansonic techs and therefore expect to be able to = make a living by servicing the customers who own these systems. I also = must say that it is difficult to manage such a complicated system for a = guy who does it every day. I can't imagine some one trying to do it on a = part time basis doing a competent job. You will undoubtably screw up = more stuff than yo fix if you had the software.=20 Subject: KX-T: Panasonic's Draconian Policies > >> Until I'm told otherwise, Panasonic Installation manuals are allowed = to >> be resold, Panasonic Software is not. That also covers "give,loan, = etc". > ------=_NextPart_000_0015_01BE50E7.E7D33A80 Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable
...of course you are also overlooking = those of=20 us who spent thousands of dollars to become panansonic techs and = therefore=20 expect to be able to make a living by servicing the customers who own = these=20 systems. I also must say that it = is=20 difficult to manage such a complicated system for a guy who does it = every day. I=20 can't imagine some one trying to do it on a part time basis doing a = competent=20 job. You will undoubtably screw = up more=20 stuff than yo fix if you had the software.
 
Subject: KX-T: Panasonic's Draconian Policies

>
>> Until I'm told otherwise, Panasonic = Installation=20 manuals are allowed to
>> be resold, Panasonic Software is = not. =20 That also covers "give,loan, etc".
>
------=_NextPart_000_0015_01BE50E7.E7D33A80-- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 07:43:18 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108nPY-0007LI-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 07:43:16 -0800 Message-ID: <005301be511e$952bd8a0$0d30fea9@mmarcus.cyburban.com> From: "Michael N. Marcus" To: "kxt digest" Subject: KX-T: time for a laff Date: Fri, 5 Feb 1999 10:45:36 -0500 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0050_01BE50F4.A9E8C840" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 4.72.3110.1 X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3 Sender: owner-kxt@info.com Precedence: bulk This is a multi-part message in MIME format. ------=_NextPart_000_0050_01BE50F4.A9E8C840 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I just got a call from a customer who had bought a couple of the KX-TS25 = 2-line phones. She complained that the line-in-use LEDs were not showing = that another phone was off-hook. I expected the worst, assuming that as part of the dumbing-down process = that has removed auto-busy-redial and mute buttons from recent phones, = Pan had eliminated this basic feature, too. I called Pan, and was assured that the feature was still there. I called the customer back, figuring that maybe she had put the = batteries in wrong. It turned out that she had not even unwrapped the = batteries. She told me that when the lights did not work, she assumed that the = phones were defective, and saw no point in installing the batteries. I guess this is the equivalent of the PC tech support horror stories, = where newbies complained that the screen said "press any key," but the = keyboard does not have an "ANY" key; and wondered why a new machine came = with a retractable coffee cup holder, but there was no place to put the = AOL CD-ROM. Michael N. Marcus AbleComm, Inc. www.ablecomm.com CONNECT! e-magazine www.connect-9.com=20 ------=_NextPart_000_0050_01BE50F4.A9E8C840 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
I just got a call from a customer = who had bought=20 a couple of the KX-TS25 2-line phones. She complained that the = line-in-use LEDs=20 were not showing that another phone was off-hook.
 
I expected the worst, assuming that = as part of=20 the dumbing-down process that has removed auto-busy-redial and mute = buttons from=20 recent phones, Pan had eliminated this basic feature, too.
 
I called Pan, and was assured that = the feature=20 was still there.
 
I called the customer back, figuring = that maybe=20 she had put the batteries in wrong. It turned out that she had not even=20 unwrapped the batteries.
 
She told me that when the lights did = not work,=20 she assumed that the phones were defective, and saw no point in = installing the=20 batteries.
 
<GGGGGGGGGGG>
 
I guess this is the equivalent of = the PC tech=20 support horror stories, where newbies complained that the screen said=20 "press any key," but the keyboard does not have an = "ANY"=20 key; and wondered why a new machine came with a retractable coffee cup = holder,=20 but there was no place to put the AOL CD-ROM.
 
Michael N. Marcus
AbleComm, Inc. www.ablecomm.com
CONNECT! = e-magazine www.connect-9.com
 
 
 
------=_NextPart_000_0050_01BE50F4.A9E8C840-- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 08:15:10 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108nuO-0007Lj-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 08:15:08 -0800 Message-Id: <3.0.5.32.19990205105944.007cd580@wcnet.org> X-Sender: cnavarro@wcnet.org X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.5 (32) Date: Fri, 05 Feb 1999 10:59:44 -0500 To: kxt@info.com From: Carl Navarro Subject: KX-T: Isn't it Amazing....Panasonic vs. others In-Reply-To: References: <3.0.5.32.19990205004018.007d6100@wcnet.org> Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Sender: owner-kxt@info.com Precedence: bulk At 04:42 PM 2/5/99 +1030, you wrote: >> Now I can make a reasonable margin on hardware again and not have >> to worry about meeting my competition coming out of Office Max :-). >> The Panasonic programming aid, read software, gives me the ability to do >> production stuff and disaster recovery in a couple of minutes versus hours. > >As an end-user, I made it a condition of purchase that I would be supplied >with full programming tools and documentation. My supplier readily agreed >and I do all of my own programming. I have to say that during the first >year we were given free support; I suppose as part of the warranty. Sorry >to say the supplier really didn't have much clue. Panasonic requires dealers to install 4 systems a year. The hope is that they will become proficient and/or generate revenue for Panasonic product. At some point in time, you decided that the KXTD system was the best for you at the time. There are other "open architecture" boxes available today. Did the price/performance ratio cause you to buy Panasonic? Did you think that this box was going to "open up?". Geez, if you wanted even a key/hybrid/pbx with more bells and whistles, the DBS should have been your first choice, and Mitel SX-50's and 200's give you more programming options. We sell an Atlas product, Key Systems US distributed, that can dance rings around the Panasonic for flexibility. It takes longer to install an Atlas out of the box and there's no tty/software interface for it either. For my money, the KXT product line has a robust set of features at a reasonable price. I can buy cheaper, but I get very few Panasonic sets back for repair, and I have enough spare parts for when KSU's get struck by lightning. Now personally, I like Comdial for the ability to shed lightning strikes, but the sets are pricey. Panasonic KSU's are fragile, but the sets last longer. Vodavi's just keep on playing, but their sets are also pricey and the programming interface is worthless. >If specifications were available to allow me to do full CTI I would be rapt. >When time comes to upgrade our system, I will add supply of such specifications >to my list of conditions of purchase. Again I ask, "What made you buy Panasonic in the first place?" >Forget about reasonable margin; I don't care. I'm happy for you to make a >reasonable margin, in fact if you aren't going to be there to fix the hardware >when it breaks I'm going to be pretty pissed, so I insist you make a reasonable >margin. But if you or the manufacturer won't give me the information I demand, >that will be a reasonable margin on $0. I don't blame you there, but it seems to be ludicrous that you would buy something that was never advertised as "open architecture" and then "demand" that the manufacturer open it up. Again, if you want to be on the "bleeding edge", you can find those switches. It used to be close to double what you paid for a Panasonic and multi-line sets might not be an option, but look at the evolution. In 1986 or so, Panasonic made a VA series system and the KME factory brought out the KXT-616D PBX to compete. It was a system that used 2140 sets, had BGM over a standard speakerphone, and had SMDR right on the cabinet. It bombed. Then they intro'ed the 30810 and 61610 with multi-line set capability. That system migrated into the 1232 and 336 product lines and then the digital systems with a programming interface. Now they have the Advanced analog that obsoletes the 30810 and 61610 and they bring out CID and DID features that cost way less than the competition. And you call Panasonic "Draconian"? I call it a pretty good value for the money. Carl Navarro (no, I don't have a Panasonic logo on my underwear :-) ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 08:21:57 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108o0x-0007M6-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 08:21:55 -0800 Date: Fri, 5 Feb 1999 10:21:41 -0600 (CST) From: "David V. Duccini" To: Carl Navarro cc: kxt@info.com Subject: Re: KX-T: Isn't it Amazing....Panasonic vs. others In-Reply-To: <3.0.5.32.19990205105944.007cd580@wcnet.org> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk > Carl Navarro > (no, I don't have a Panasonic logo on my underwear :-) no...but maybe a Tattoo ;) ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 08:27:34 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108o6O-0007MP-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 08:27:32 -0800 Date: Fri, 5 Feb 1999 10:27:24 -0600 (CST) From: "David V. Duccini" To: Carl Navarro cc: kxt@info.com Subject: Re: KX-T: Isn't it Amazing....Panasonic vs. others In-Reply-To: <3.0.5.32.19990205105944.007cd580@wcnet.org> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-kxt@info.com Precedence: bulk I bought it purely on price-performance for what I needed at the time. My beef is that, sure its not open architecture today, but honestly, it would take SO LITTLE EFFORT to make it open. I only bitch about it because I care. I also see an opportunity to create software for it. Truly my Pana KXTD1232 has paid for itself hundreds of times over. I am so happy with it that it is literally music to my ears when it rings. When BPSI was a tiny little company the Pana gave us the power of the big firms. Much like a website can give you credibility, a phone system is essential to day to day business. So my investment has already been leveraged. I also fully expect to be able to sell it off probably at 1/2 what I paid for it, making it the best investment I've probably ever made. Try that with a copier some time, or network gear. And you can quote me on that. -Duck ----------------------------------------------------------------------------- duccini@bpsi.net BackPack Software, Inc. www.backpack.com +1 651.645.7550 voice "Life is an Adventure. +1 651.645.9798 fax Don't forget your BackPack!" ----------------------------------------------------------------------------- ******************************************************** * To unsubscribe, e-mail kxt-request@info.com * * The KXT-Digest Home Page: http://www.info.com/kxt/ * ******************************************************** From owner-kxt@info.com Fri Feb 05 08:45:14 1999 Received: from majordom by bevo.info.com with local (Exim 2.02 #1) id 108oNT-0007Mm-00 for kxt-outgoing@info.com; Fri, 5 Feb 1999 08:45:11 -0800 From: "Kim Knapp" To: "KXT" Subject: KX-T: IBM announces Draconian policies Date: Fri, 5 Feb 1999 16:44:13 -0000 Message-ID: <000f01be5126$c2fb2a80$a47a47ce@hh1122164.vail.net> MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook 8.5, Build 4.71.2377.0 X-Mimeole: Produced By Microsoft MimeOLE V4.72.2120.0 Importance: Normal Sender: owner-kxt@info.com Precedence: bulk Date: 10/80 'IBM today announced their new Personal Computer. The computers will be sold only through highly train technicians who will set the computers up for their end users. "We don't want the user of the PC to be confused by such things as installing their own software or expanding their own memory. Besides, I spent thousand of dollars getting training from IBM," says one of the h